Click on any of the questions to see answers.
For more information, please contact us at firstname.lastname@example.org
You will see an instantly actionable dashboard containing your traditional customer service metrics, all translated into cost. You will see these same measures as they are presented today as well.
Unfiltered, raw data is pulled from HR, ACD, CRM, Finance, and Line of systems. Format can be csv, xls, pdf, or integration point.
You then access your business intelligence through a secure web interface available only to you and your company
We do not collect any of your customer data. Only data on your workforce.